Legal Policies

Return & Refund Policy

At F&H Solution, we pride ourselves on delivering premium retail display solutions. If you are not entirely satisfied with your purchase, we're here to help.

• Returns: You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
• Custom Orders: Please note that custom-sized items, specifically engraved hangers, or custom painted racks cannot be returned unless there is a manufacturing defect.
• Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment (or via mobile banking/bank transfer in Bangladesh).
• Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Terms of Service

By accessing or using the F&H Solution website, placing an order via WhatsApp, or doing business with us, you agree to be bound by these terms.

• Product Accuracy: We make every effort to display as accurately as possible the colors and images of our products. However, due to natural variations in wood and differences in monitor displays, we cannot guarantee exact color matches.
• Pricing & Availability: All pricing for products is subject to change without notice. We reserve the right at any time to modify or discontinue a product. Bulk and wholesale pricing quotes are valid for 14 days from the date issued.
• Order Confirmation: An order placed on our website is an offer to purchase. A contract is only formed when we confirm your order and agree on delivery terms via WhatsApp or email.
• Liability: F&H Solution shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.